Best airport in the world? Skytrax says Singapore Changi Airport

Singapore’s Changi Airport has been named World’s Best Airport for a record 12th time.

The city-state’s airport is in the “World Airport Awards 2023’ announced air transport research firm Skytrax yesterday.

Changi Airport previously topped Skytrax’s annual rankings for seven consecutive years from 2013 to 2020, but has trailed Doha’s Hamad International Airport and Tokyo’s Haneda Airport in the past two years.

Global travelers representing more than 100 countries took part in the Skytrax survey, which also ranked Singapore Changi Airport as:

  • Best Airport in Asia
  • World’s Best Airport – Dining and
  • World’s Best Airport – Leisure Facilities.

Customers rate airports based on a number of factors, including shopping, check-in, arrivals, connecting flights, and security and immigration.

The newly revamped Terminal 2 Departures Hall at Changi Airport.

Changi Airport Group

Doha’s Hamad International Airport was second, Tokyo’s Haneda Airport was third and Incheon International Airport was fourth. This year, Japan has two airports in the top 10, with Narita International Airport in ninth place.

The other top-ranked airports are Paris (fifth), Istanbul (sixth), Munich (seventh) and Zurich (eighth). All of last year’s top 10 airports reappeared, except Osaka Kansai International Airport, which was replaced by Spain’s Madrid-Barajas Airport (10th).

The ‘Chandelier’ is a 16-meter-high play structure that children can climb at Changi Airport Terminal 4.

Changi Airport Group

The Skytrax survey also ranks airports based on other metrics. Seoul Incheon International Airport won the title of “Best Airport Staff in the World”, and Shenzhen Bao’an International Airport in China won the title of “Best Airport Improvement in the World”.

Things to know about Changi Airport

Changi Airport has now won more than 660 “Best Airport” awards Since opening in 1981, the airport plans to increase the capacity of its Terminal 2 by 5 million passengers a year, and has begun upgrading works, which are scheduled to be completed by 2024.

Changi Airport’s four terminals feature gyms and shower facilities, napping areas, a 16-metre-high play structure for children and a swimming pool overlooking the runway.

Terminal 1 is directly linked to Jewel Changi Airport, a 10-storey retail complex featuring seven themed gardens, a forested valley with more than 2,000 trees and the world’s tallest indoor waterfall.

Passengers in front of the shops in Terminal 4 look like Peranakan shophouses.

Changi Airport Group

Skytrax chief executive Edward Plaisted said the win “highlights the[s] The airport’s popularity among international air travellers” has returned to around 80% of pre-Covid 19 levels, he said.

More about Changi Airport

  • Annual passenger throughput of 85 million passengers
  • Serves more than 90 airlines and connects Singapore with 140 cities around the world
  • Its top five passenger markets in 2022 are Australia, Malaysia, Indonesia, India and Thailand
  • Its lifestyle segment Jewel has won 25 awards since opening in 2019

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